Accessibility Statement

Royal Oak Retreat is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to conform to W3C Web Content Accessibility Guidelines (WCAG) 2.2 Level AA wherever feasible.

 

 

Measures we take to support accessibility

 

• Use Wix’s accessibility features (e.g., Accessibility Wizard, semantic headings, alt text prompts, keyboard focus outline).

• Provide meaningful page titles, headings, and labels.

• Maintain sufficient color contrast for text and interactive elements.

• Ensure keyboard navigability and visible focus states.

• Add alt text for non-decorative images and mark decorative images appropriately.

• Use proper form labels, error messages, and instructions.

• Avoid relying on color alone to convey meaning.

• Offer text alternatives for video (captions) when used.

• Review accessibility on each major content update.

 

 

Conformance status

 

We strive for WCAG 2.2 Level AA conformance. While many areas of the site meet or exceed this standard, some pages or content may not yet be fully compliant. We are continuously improving.

 

 

Known limitations & third-party content

 

Some functionality may be provided by third parties (e.g., booking engine/widgets such as Hostaway, embedded maps, social media, or payment processors). We do not control these vendors’ code and components, which may not fully meet WCAG criteria.

Workarounds:

 

• If you experience difficulty with booking or forms, please email or call us and we’ll complete your reservation manually.

• We can provide information in alternate formats (plain-text email, large print PDF upon request).

 

 

Technical specifications

 

Accessibility of this site relies on the following technologies for compatibility with your browser and assistive technologies:

 

• HTML, WAI-ARIA, CSS, JavaScript

• Supported and tested on current versions of Chrome, Safari, Firefox, and Edge.

  For the best experience, use an up-to-date browser and operating system.

 

 

Compatibility with browsers and assistive technology

 

This site is designed to be compatible with:

 

• Desktop and mobile browsers listed above

• Screen readers (e.g., NVDA, JAWS, VoiceOver) and standard OS zoom/text-size features

• Keyboard-only navigation

 

Some older browsers or very high-zoom settings may cause layout issues. If you encounter a problem, please tell us (details below).

 

 

Accessibility features you can use

 

• Skip-to-content behavior through semantic landmarks (header/nav/main/footer).

• Keyboard navigation: Use Tab/Shift+Tab to move between links and controls, Enter/Space to activate, and Esc to close dialogs.

• Text resizing: Use your browser’s zoom (Cmd/Ctrl + “+” or “–”)—the layout is responsive up to 200% without loss of content or functionality.

• Alt text: Non-decorative images include alt text; decorative images are marked as such.

 

 

Feedback and contact

 

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need content in an alternative format, contact us:

 

Royal Oak Retreat

📧 admin@royaloakretreat.com

 

Please include the page URL, the issue you encountered, and any assistive technology/browser you’re using. We aim to respond within 2 business days.

 

 

Formal complaints

 

If you believe we have not addressed your concern satisfactorily, you may also contact:

 

• U.S. Department of Justice, Civil Rights Division (for accessibility/ADA web inquiries).

• Your state or local consumer protection office.

 

 

Ongoing improvement

 

We review accessibility at least quarterly and whenever we add new features. We also train our team to publish content with accessibility in mind. As Wix releases new accessibility capabilities, we evaluate and adopt them where appropriate.